ご利用ガイド

海外への配送について

※「ハンズ イッピンマーケット」の商品はご購入いただけません。
※在庫やEMSの発送条件によりご購入いただけない場合がございます。

Buysmart

東急ハンズネットストアの商品の半数以上は、「BuySmartJapan」という購入代行サービスを利用して、120カ国以上の国や地域にお届けが可能です。

■購入代行サービスとは?(About purchase agent service)

「BuySmartJapan」のサイトにて東急ハンズネットストアの商品を注文すると、「BuySmartJapan」のスタッフが代わりに商品を購入して、ご指定の海外住所に発送するサービスです。
※お届け先の通関にて関税などが発生する場合がございますので、その際はお客様ご自身でお手続き・お支払をお願い致します。
※当サービスは、日本国外にお住まいの方に向けたサービスです。
※在庫やEMSの発送条件によりご購入いただけない場合がございます。
※「ハンズ イッピンマーケット」の商品はご購入いただけません。

  • flow
  • ●BuySmartJapan purchases goods you want on your behalf and ships it to you.
    ●You can contact BuySmartJapan in English and we will handle your inquiries and orders.

  • system
■サービス詳細(Details)
Our service BuySmartJapan assists online shoppers living outside of Japan with purchase and delivery.
Areas we cover All the areas covered by EMS (Over 120 countries and regions).
Available languages Chinese (Simplified & Traditional), English, Korean, Japanese.
*Product names and descriptions are in Japanese.
Payment Method
applicable
Paypal, MasterCard, JCB CARD, VISA, Alipay, China Pay.
Products Products you can find in our partners' websites under the category covered by our service or products which pages have the following banner on them.
following banner
*Sometimes even products that have banner on their page can not be handled by EMS due to their size and weight (Example: large LCD TV). In such cases we will have to cancel your order. Thank you in advance for your understanding.
How to order
  1. 1. Click "BuySmartJapan" banner located at the bottom of the item's page on our partners' websites.
  2. 2. You will jump to "BuySmartJapan" page. Click "order" button. Please read the terms and policy before ordering.
    *You need to be a registered member (free) to use our services.
  3. 3. Input shipping address information and select the payment preference.
  4. 4. Check and confirm your order by clicking "checkout" button.
  5. 5. When payment is completed, an automatic confirmation email regarding your payment will be sent to you. Now just sit back and wait for the goods to arrive.
    *Depending on the country of destiantion customs duties might be required. Customers must be responsible for all the related procedures and payments.
terms of service
service guide
Service provided by NaviPlus Co., Ltd.
Contact: BuySmartJapan support@buysmartjapan.com